ESG – ENVIRONMENT, SOCIAL AND GOVERNANCE
In its extraordinary journey of growth and establishment in international markets, CustoM 2.0 prioritizes sustainability, stakeholder needs, environmental aspects, occupational health and safety, protection and integrity of information assets, and recognition of worker’s rights.
For this reason, it is constantly engaged in carefully assessing and managing risks related to business activities, protecting the environment, using advanced technologies, and ensuring a healthy and safe working environment.
CERTIFICATIONS
CustoM 2.0’s commitment to excellence dates back to the 1990s, when the need arose to qualify the production process and offer clients certifiable standards useful for consolidating and improving business processes. This uncompromising and constant commitment has led CustoM 2.0 to obtain and maintain prestigious internationally recognized certifications. These certifications testify to the company’s dedication and the high quality of its standards.
CustoM 2.0 is a certified company under UNI EN ISO 9001:2015, a certification that attests to the quality of its processes and has been maintained continuously since 1990.
This recognition is a confirmation of CustoM 2.0’s ongoing commitment to ensuring excellence and quality for its clients, demonstrating a solid tradition of reliability and expertise that continues to grow over time.
Certification compliance ISO 9001:2015
Quality Management System ISO 9001:2015
SUPPLIER’S QUALITY
A quality and commitment that CustoM 2.0 applies daily in the search and selection of its suppliers, chosen for the value of the services and products offered.
This commitment is fundamental to guarantee customers an offering that meets the highest quality standards.
These are some of the SUPPLIERS that CustoM 2.0 considers to be crucial and an integral part of the success achieved because they contribute to maintaining the excellence of the company activities provided.
ENVIRONMENTAL SUSTAINABILITY
Adopting sustainable policies is the principle that guides CustoM 2.0 in its business choices and behaviour. This commitment is aimed at pursuing ESG principles, promoting corporate sustainability that seeks to protect the environment, taking into account the social context in which it operates and the people who work there.
The installation in 2021 of photovoltaic panels on the roof of the company’s Strada del Portone headquarters in Grugliasco with related EVSE charging stations for internal use and the recent partnership with ElectroFit Systems for the Electrical Retrofit are some of the many Environmental Sustainability and Circular Economy actions implemented by CustoM 2.0.
RESEARCH & DEVELOPMENT ACTIVITY
Innovation comes from research, which is why CustoM 2.0 is constantly conducting research and development activities. These activities aim to expand the range of services and products and continuously improve technologies and their applications always to offer the best solution on the market.
This process involves both the sectors in which CustoM 2.0 has historically been present and new business opportunities across different contexts. This diversification has led to the emergence of complementary solutions that are constantly growing and evolving.
PEOPLE AND WELFARE
For CustoM 2.0, people are always the focus. Even during the period of the COVID-19 pandemic, the company continued to invest in the empowerment of its employees, implementing a series of initiatives aimed at their training and adopting digital, virtual and innovative solutions to protect their health and ensure safety at work.
In particular, agile working mode (smart working) was introduced to protect workers’ health. This mode, initially adopted as an emergency measure, was maintained even after the critical phase of the pandemic.
The aim was not only to preserve the health and safety of employees but also to meet their personal needs, thus contributing to a qualitative improvement in their private lives.
As part of the Fringe Benefits, last 2021, was activated for all employees insurance with 24/7 coverage, which protects them in the event of accidents not only at work but also at home and in their free time.
This choice demonstrates CustoM 2.0‘s commitment to creating a work environment that values people while promoting a positive work-life balance.
ECONOMICAL SUSTAINABILITY
CustoM 2.0 is at the forefront of investment in innovation, technology and digitization. For several years, the company has been introducing digitization of internal procedures through its proprietary BusSolA (Business Solutions Advanced) software, a revolutionary tool that has transformed the effectiveness and efficiency of many business activities. Thanks to BusSolA, personnel management, activity accounting, job order management control and other operations, in general, have been optimized, generating significant economic value for the company and for the work performance of the figures involved.
In addition, CustoM 2.0 is working on the implementation of a warehouse accounting management system integrated with its management system. This innovation will enable precise and transparent tracking of raw materials purchased, used and discarded, as well as packaging and waste. This is another step toward a more rigorous and sustainable management of resources, which represents for CustoM 2.0 a concrete commitment to a business model that enables the company’s long-term sustenance but is mindful of the environment, social welfare, and fair and forward-looking governance.
Through these investments, the company not only optimizes daily operations but also helps build a better future for all.
.
ANTI-CORRUPTION POLICY
CustoM 2.0 not only pursues quality in its products and services, but also places a strong emphasis on legality, transparency, ethics, and honesty.
These values are considered the foundation of a healthy society and the best way to foster sustainable growth and a positive work environment.
In line with these principles, CustoM 2.0 decided to join the initiative of the Italian Antitrust Authority (AGCM), which aims to promote ethical principles in corporate behaviour and reward the most virtuous companies, both economically and judicially.
The AGCM has recognized CustoM 2.0’s efforts by awarding it a legality rating, which confirms that the company has met minimum requirements and fulfilled additional requirements. This recognition is a concrete testimony to CustoM 2.0‘s commitment to corporate responsibility and the promotion of ethically correct actions.